State Farm® Insurance Agent Katie Caiazzo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
david gleeson
August 25, 2026
"never been more pleased updating information on policies as necessary. Great to get it right the first time, every time. Dave"
"david, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
John M
August 19, 2026
"Been doing business here for over 40 years and have had nothing but positive experiences. The Caiazzos took over the Falmouth location and have maintained the great service I’ve come to expect from State Farm."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Mary Ann Brenchick
August 19, 2026
"Just bought a new car and Coreen had my papers to me within minutes. Mike and Katie always have been good service as well! I love that Customer Service is alive and well at State Farm!"
"Thank you so much for your wonderful feedback of us here at Katie Caiazzo’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Katie Caiazzo’s Insurance Team "
Bruce Luttrell
July 30, 2026
"Great experience with Coreen bundling renters insurance"
"Bruce, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Dawn Merriam
July 2, 2026
"Grateful to have connected with Katie and Mike. They have been attentive to our needs while helping us to achieve the best coverage for the best price."
"Dawn, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Lisa Lambert
June 25, 2026
"Recently hit a deer and totaled my car State Farm helped every step of the way so I knew what was expected."
"We appreciate your review, Lisa. We are so happy that you had such a wonderful experience with State Farm Agent Katie Caiazzo’s Team here in Falmouth ! "
mark olsen
June 22, 2026
"Great team!"
"mark, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
DJ Grew
April 28, 2026
"We have had our home, auto, and excess liability coverage with the agency for nearly 9 years.
We have always had fantastic customer service and highly recommend the agency."
"Thank you for the 5-star review, DJ! Here on State Farm Agent Katie Caiazzo’s Team, we are proud to serve our community and appreciate your recognition. "
Hank Volin
April 27, 2026
"Rapid turn around, great service"
"Thanks so much for the amazing review, Hank! We really appreciate your support here in Falmouth . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
George Bates
April 19, 2026
"Fast and professional service with a personal touch. I'm very happy with this State Farm office."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Katie Caiazzo’s Team here in Falmouth . "
Darel Swindler
April 6, 2026
"Great service went above and beyond. Took the time to explain everything and made the process easy and stress free."
"Thank you so much for the 5-star rating, Darel! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Bob Daly
March 27, 2026
"Great service. Very patient. Attractive rates."
"Thank you so much for the 5-stars, Bob! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
shamayel kargar
March 9, 2026
"Everything with this company is great. The people who work there are professional helpful I’ve had great experience they are the best!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Katie Caiazzo’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Dale Reynolds
February 13, 2026
"Every encounter with this office has been positive for over 3 years. Katie and Mike are so friendly, caring and helpful all the time."
"Dale, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Katie Caiazzo’s Team here in our Falmouth office. "
Mary Henson
January 30, 2026
"We had a great experience working with Katie and Michael! They’re responsive, knowledgeable, and so patient when it came to walking us through our questions. They also saved us quite a bit in the process. We felt well taken care of and would absolutely recommend them!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Katie Caiazzo’s Team. "
Tyler Brinkmann
January 22, 2026
"i use Michael and Katie for all my insurance needs, which is only Home and Auto. i cannot say enough about their service to their customers. any time i have a question, Michael is there with an answer and a solution. their rates are competitive and i know that they have their customers interests in mind."
deborah kinney
January 21, 2026
"My father has his home and several antique cars insured by State Farm. They are quick to respond to questions and changes in policies. I also have State farm and I have used them for years for personal and business policies. They handles their claims very quickly and fairly"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
David B
January 12, 2026
"Tailored a policy to what I was asking for and switching was easy. No complaints! Thank you."
sharon Bolton
January 3, 2026
"I have had prior insurance companies over the years but this has been the best. From prompt professional service to competitive pricing. Coreen, Katie and Michael are knowledgeable providing all my insurance needs."
Dante “Darkside” Haynes
December 24, 2025
"Katie was amazing at helping finding the plan and walking me through things. Every question I ask she had an answer for. The entire people at State farm was quick everything, I've the right choice in choosing them."
Georgia Springer
December 11, 2025
"I moved from St. George, Utah to Falmouth, Maine 2 years ago.
I did so to be closer to my daughter in South Portland. I have used Katie and staff at the State Farm Insurance Agency here
in Falmouth since I moved here. Great folks! Always available and took care of any issues I had.
I originally got insurance on my new car from them and then my condo and have recently purchased an investment property! Because of their great service they obviously were my first choice for the rental. They make my life easy and worry free and are just a phone call away. You will be totally satisfied your insurance needs are met it you decide to go with this State Farm Insurance Agency.
Merry X-Mas and Happy New Year.
Georgia"
Casey B
November 21, 2025
"Great service by Coreen who took time to help me change my car insurance policy from a different state! Definitely feel in good hands with this State Farm team!!"
Angelina Woodward
November 4, 2025
"Very good customer service and very helpful to my questions that is have had. I'm glad to have this good insurance that was recommended to me by my parents."
MARK PEZZOPANE
November 3, 2025
"Katie and her team have always been prompt and helpful whenever I have had insurance needs. From being in a "fender bender" to needing a new insurance card, they have always been there to help. Mark Pezzopane"
Paul Harris
March 30, 2024
"Geico was screwing me for years with expensive car Insurance. I found Katie & she's been a game changer. My bills was cut in half after one brief phone call. Same exact coverage. She just did the same for my wife.
Love Katie & her team"
"We are honored to work with you and your wife! Thank you for taking the time to leave us a review."